Privacy Policy

Introduction

This Privacy Policy explains how Zetivius B.V. ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or use our construction services. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Data Controller Information

The data controller for your personal information is Zetivius B.V., a company registered in the Netherlands with registration number 62890753, VAT number NL848317502B01, and registered office at Schoolstraat 277, 1379 LF Almere, Flevoland, Netherlands.

Data We Collect

We may collect and process the following types of personal data collection when you interact with our website or services:

• Contact information (name, email address, phone number, postal address)
• Project details and requirements you provide through our contact forms
• Communication preferences and correspondence records
• Technical information (IP address, browser type, device information)
• Website usage data and analytics information
• Cookie and tracking data as described in our Cookie Policy

How We Use Your Information

We use of your data is based on legitimate business interests and your consent where required. We may use your personal information for the following purposes:

• To provide construction services and respond to your enquiries
• To prepare quotes and project proposals
• To manage and deliver construction projects
• To communicate with you about our services
• To improve our website and services
• To comply with legal obligations
• For marketing purposes where you have provided consent

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds: legitimate interests for business operations and service delivery, contractual necessity for providing construction services, consent for marketing communications, and legal obligations for compliance with applicable laws and regulations.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For more detailed information, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and providing our services, including analytics providers, marketing platforms, and professional service providers. All third parties are contractually bound to protect your data and use it only for specified purposes.

Data Retention

We retain your personal data retention for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Contact information and project details are typically retained for 7 years after project completion for legal and warranty purposes. Marketing data is retained until you withdraw consent or request deletion.

Your Rights

Under GDPR and applicable data protection laws, your rights include:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure.

International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. In such cases, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by the European Commission.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us about your personal data, please contact us using the following information:

Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or the supervisory authority in your country of residence.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Cookie Policy Reference

For detailed information about how we use cookies and similar technologies, please refer to our comprehensive Cookie Policy.